ELLIS & ROSE

Slideshow about our brand
Slate WhiteRoseSlateAshTealCaramel
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Waffle Bath Towel
6 Colors
$49.95
Teal RoseSlateTealAshWhite
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Slate WhiteSlateRose
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Sale
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Sale
Bundle Savings
Waffle Hand & Bath Towel Bundle
6 Colors
$194.95
$215.70
White
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Sale
Bundle Savings
Sale
Bundle Savings
Waffle Hand Towel Bundle
6 Colors
$59.95
$65.85
Slate RoseCaramelSlateWhite
Quick view
Sale
Bundle Savings
Oversized
Sale
Bundle Savings
Oversized
Waffle Bath Towel Bundle
6 Colors
$134.95
$149.85
Slate WhiteRoseSlateAshTealCaramel
Quick view
Oversized
Oversized
Waffle Bath Towel
6 Colors
$49.95
Teal RoseSlateTealAshWhite
Quick view
Slate WhiteSlateRose
Quick view
Sale
Bundle Savings
Sale
Bundle Savings
Waffle Hand & Bath Towel Bundle
6 Colors
$194.95
$215.70
White
Quick view
Sale
Bundle Savings
Sale
Bundle Savings
Waffle Hand Towel Bundle
6 Colors
$59.95
$65.85
Slate RoseCaramelSlateWhite
Quick view
Sale
Bundle Savings
Oversized
Sale
Bundle Savings
Oversized
Waffle Bath Towel Bundle
6 Colors
$134.95
$149.85

Superior Waffle Weave

Expertly crafted to blend luxury with practicality, our bath towel is an essential addition to your daily routine.
Superior Absorbency

With its unique waffle weave design, this towel offers exceptional absorbency, soaking up water rapidly to leave your skin feeling pleasantly dry and pampered.

Luxurious Softness

Crafted from the finest materials, our bath towel is soft to the touch, providing a gentle, soothing embrace for your skin.

Quick Drying

Say goodbye to damp towels! Our waffle weave towel is designed to dry quickly, making it perfect for busy households and reducing the likelihood of mildew.

Superior Absorbency

With its unique waffle weave design, this towel offers exceptional absorbency, soaking up water rapidly to leave your skin feeling pleasantly dry and pampered.

Luxurious Softness

Crafted from the finest materials, our bath towel is soft to the touch, providing a gentle, soothing embrace for your skin.

Quick Drying

Say goodbye to damp towels! Our waffle weave towel is designed to dry quickly, making it perfect for busy households and reducing the likelihood of mildew.

FAQ

Answers to most common questions about products, orders, shipments, and payments.
Contact Information

If you require assistance or have any inquiries, don't hesitate to contact us at support@ellisandrose.com. We strive to respond promptly during our operational hours, which are from 9am to 6pm MT, Monday through Friday.

About Us

Ellis and Rose was born out of a desire to create the ultimate towel for daily use, where luxury meets functionality. Through meticulous sourcing of the finest materials and craftsmanship, they strive to elevate mundane routines into extraordinary experiences. With a commitment to quality and comfort, Ellis and Rose towels offer unparalleled softness, durability, and indulgence, ensuring each moment spent with them is nothing short of exceptional.

Accepted Payments

Accepted Payment Methods:

We accept all major credit cards, PayPal, Amazon Pay, ShopPay, GooglePay, and Affirm for your convenience.

Order Payment Changes:

Unfortunately, payment changes cannot be made once an order is placed.

Sales Tax Information:

State sales tax applies to customers in specific states. Taxes are calculated and shown in the Order Summary at checkout. Please refer to the list of applicable states provided for more details.

Simplified Sellers Use Tax:

For transactions delivered to Alabama, we collect simplified sellers use tax on taxable items. This tax is remitted to the Alabama Department of Revenue on the customer's behalf.

Shipping

Shipping:

We ship to the contiguous 48 U.S. states and Canada, excluding Alaska, Hawaii, APO, FPO, or P.O. Box addresses. Free standard shipping is offered for U.S. orders over $95 and international orders over $195. International orders may incur additional duties and taxes.

Delivery Time:

Orders typically take 1-2 business days to process and 2-7 business days to ship. Expedited shipping is available for an additional fee. Our shipping carriers include FedEx, UPS, and USPS. Tracking numbers are provided upon shipment.

Order Assistance:

For any issues with orders or assistance needed, please contact us at support@ellisandrose.com. Requests for changes to orders or shipping addresses must be made promptly. In the event of a damaged order, please email us a photo for resolution.

Returns:

Our return policy allows for returns within a 60-day window. Original shipping charges are non-refundable, and return postage is deducted from refunds. Return processing takes up to 10 business days, with refunds processed within 2-7 business days. Final Sale items are non-refundable and non-exchangeable unless defective. Contact us at support@ellisandrose.com for assistance.

Tracking Number:

Your tracking number is sent via email once your order ships from our warehouse. It may take up to 24 hours to update after the carrier receives it. If you're unable to locate your tracking number, please reach out to us at support@ellisandrose.com for assistance.

Order Status:

If you're unable to find your order, please email us at support@ellisandrose.com, and we'll be happy to assist you in locating it.

Damaged Order:

In the unfortunate event that your order arrives damaged, please email us at support@ellisandrose.com with a photo of the issue, and we'll handle it promptly.

Order Changes:

Requests for order changes must be made promptly due to our short processing window. Email us at support@ellisandrose.com with the changes you'd like to make, and we'll do our best to accommodate your request.

Shipping Address Updates:

For changes to shipping addresses, please email us at support@ellisandrose.com as soon as possible with the updated address, and we'll make every effort to update it accordingly.

Returns

Free Returns:

We provide a 60-day return window. Original shipping charges are non-refundable, and return postage is the customer's responsibility, deducted from the refund. To initiate a return, click {here}! Canadian customers wishing to return can email us at support@ellisandrose.com.

Return Process:

Thank you for choosing us! Enjoy our 60-day return/exchange policy. To begin a return or exchange, click {here}. Canadian customers can email us at support@ellisandrose.com for returns.

Exchanges:

Certainly! Click {here} to start your exchange. Canadian customers seeking exchanges can email us at support@ellisandrose.com.

Return Status:

Returns may take up to 10 business days to process, with refunds requiring an additional 2-7 business days. We strive for prompt processing. For inquiries, email us at support@ellisandrose.com.

Final Sale Items:

Items marked "Final Sale" are non-refundable and non-exchangeable unless defective. Ensure product details suit your needs before purchasing. Contact us at support@ellisandrose.com for any questions or concerns. Your satisfaction is our priority, and we're here to help in any way we can.

Products & Warranty

Manufacturing:

Ellis & Rose products are meticulously designed in the Mountain West. Our materials are sourced from the U.S. and Turkey and manufactured in Turkey and China.

Material Composition:

Our waffle products feature premium cotton, known for its exceptional softness and durability. Learn more about our premium cotton {here}. Plush towels in our Wovey collection are crafted from 100% extra-long staple Aegean cotton.

Care Instructions:

To preserve the quality of your towels and robe, we recommend washing them in cold water on a gentle cycle and tumble drying on medium heat. Launder towels every 3-4 days and avoid fabric softeners, which can diminish absorbency. Discover more towel care tips {here}!

Warranty Information:

While we don't offer a warranty, we stand behind the quality of our products. If you encounter any issues, please contact us at support@ellisandrose.com, and we'll strive to address them promptly.

Discounts

First Order Discount:

Yes! New subscribers to our newsletter receive a 10% discount on first orders over $100. The discount is applicable only to full-priced items, cannot be combined with other discounts, and must be redeemed within 30 days.

Retroactive Discount Application:

Forgot to apply your discount? No worries! Email us at support@ellisandrose.com with the intended discount, and we'll assist you accordingly.

Expired Discount Assistance:

If your discount expired before use, reach out to us at support@ellisandrose.com with the discount details, and we'll strive to provide assistance.

Ellis & Rose Blog